Bridal FAQ
We get it. The stress of planning is real.
Allow us to simplify it for you
Your Questions, Answered
Every policy on our site is available for everyone to inform themselves on at their discretion. If you have further questions that aren’t outlined on our site, contact the Concierge Desk so we can cease any concerns, fears, or discrepancies.
The Basics
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Our master public ledger is available to book online, but for fine tuned experiences, it’s best to reach out to the Concierge Desk to see how we can bring your vision to life.
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We may be a luxury photo booth company, but we live and breathe the hospitality standards comparable to five star resorts that keeps guests coming back.
We are flexible, adaptive, and our attention to detail is beyond compare. From our pricing, to our booths, to execution, the investment speaks for itself.
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You can reach us anytime via our Concierge Desk but for urgent matters, you can reach us via email at:
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We offer 3 simple packages that require an initial investment deposit to reserve our services.
Our flexible payment structure allows you to pay as you go when you can. All we ask is to ensure your package is paid off 30 days prior to your wedding.
Need to reschedule?
Contact us 14 business days prior to the event so we can align a better date with you.
Please read all the links in the footer of our website to fully understand the scope of our policies, terms, and more.
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Deposits and any investments made towards your packages are non-refundable. It is entirely at the discretion of The Social Booth Club Co. to allocate a refund.
Bridal Pricing
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Let’s elaborate on the details:
Regardless of 25% or 30%, all packages are to be limited to 1 Discount code/Coupon per couple. Your single use email code will be valid for 14 days only through the email you signed up with following said event/show/expo.
In order to get 25% off, you have to RSVP to our event by subscribing to our newsletter via the email sign up form on the Bridal Pricing page. Second, you must attend the specific event/show/expo that The Social Booth Club will be at. Upon arrival, check in with us so we can issue you your one-time use code to you.
In order to get 30% off, you have to follow the above requirements and schedule a reservation with us at the show/expo/event for your big day with an initial investment deposit of $99
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That’s okay! For brides who reserve your package at the show/event/expo, you only have to pay a $99 deposit. The remaining balance is pay as you go with the only requirement being that your balance must be paid in full 30 days before your wedding date/event/celebration.
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Upon RSVPing through signing up for our email updates and attending the show/event/expo, your single use code is valid for 14 days following said event/show/expo.
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Please contact the Concierge Desk immediately to let us know. Each code is unique and generated manually by our system. If your code doesn’t work for any reason within the 7 day time frame, we can manually create your reservation over the phone and take your payment over the phone.
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To limit abuse of our discounted program offers, we do not allow that. If you have further questions regarding this policy, inquire with the Concierge Desk.
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Understandable, definitely direct all questions, concerns, and feedback to our Concierge Desk directly.
The Big Day
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Yes, and we will say so. We are not a substitute and we won’t pretend to be. A photographer documents your wedding in its entirety to perfection. We document your guests as they are.
Book them first and then explore our Photo Booth vs Photographer page to learn more about why most couples want both of us.
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Should your celebration require a bespoke layout configuration—including family crests, personalized typography, corporate insignia, or specific editorial verbiage integrated onto your individual photo strips—please coordinate directly with The Concierge Desk.
To guarantee absolute design precision and seamless terminal integration, all physical graphic files and asset attachments must be forwarded to our administrative team at hello@thesocialboothclub.com at least fourteen (14) business days prior to your celebration. Our master design leads will calibrate the assets to ensure your custom visual identity matches the architectural energy of the evening perfectly.
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We require a clear 10x10 footprint with a minimum ceiling clearance of 8 feet to safely accommodate our premium backdrops and studio lighting arrays. We require access to a dedicated, standard 15-amp power circuit within 20 feet of the designated installation coordinate to guarantee absolute electrical stability.
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Our service is completely seamless and hands-free for the host. Your designated portrait steward handles mobilization, arrival, complete installation, and midnight breakdown entirely behind the scenes. Setup is swiftly executed in approximately ten to fifteen minutes, ensuring zero disruption to your venue space or arriving guests.
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Complimentary white glove transport is fully included for all affairs hosted within our primary Orange County, Los Angeles, and broader Southern California geographic boundaries.
For remote luxury enclaves, private island venues, or interstate destinations requiring extended travel, tailored logistics fees can be structured through the Concierge Desk.
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Absolutely. We maintain a comprehensive commercial general liability insurance policy that meets or exceeds the strict security and insurance criteria mandated by five-star coastal resorts, historic estates, and premier corporate venues. Complete proof of coverage certificates can be dispatched directly to your event coordinator upon request.
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Discretion and absolute confidentiality are foundational cornerstones of our club. While guests receive their individual copies instantly during the affair, the complete, master digital gallery is transmitted exclusively to the individual or agency who initiated the booking reservation.
To protect the privacy of your esteemed circle, all files are permanently purged from our servers exactly 48 hours following the event—offering a brief window for data safety before absolute deletion.
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We maintain an unyielding zero-tolerance policy for property damage. The commissioning client bears full financial responsibility for the retail replacement cost of any booth hardware, custom backdrops, or artisanal props compromised during the affair.
These costs will be applied directly to the final invoice, or the client may choose to replace the damaged item in its entirety, providing a valid receipt as proof of purchase. We expect our discerning clientele to treat our property with the highest degree of maturity and delicacy, mirroring the absolute respect we show to your venue or estate. Additional disruption and damage fees may be assessed at our discretion.
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We intentionally limit our master reservation ledger to a select number of commissions per date to maintain absolute quality control, your retained date is strictly protected. Retainers paid to secure your calendar position are entirely non-refundable; however, should your event timeline shift within 14 business days before your event, we will happily make every effort to transpose your booking to an open date within our ledger. Late cancellations or rescheduling is subject to our $350 fee as time is valuable and irreplaceable.